![]() Restart your phone.Īfter changing the settings, we recommend logging out (Settings > Account > Log out) and logging back into Wire for the settings to be applied. Go to Phone settings > Security > Permissions > Autostart > enable autostart for Wire. Go to Phone Settings > Sound & notification > App notifications > Wire > turn on priority. Go to Phone Settings > Apps > Wire > Data usage and check whether your phone is restricting background data for Wire. Go to Phone Settings > Mobile Data > disable 'Restrict background data.'Īllow Wire to have unrestricted background data: Phone Settings > Mobile Data > disable 'Restrict background data.'Īllow Wire to work while the screen is off: On some devices you may not find this kind of option in the Settings, but you may have an app that handles the automatic startup of apps. Go to Phone settings > Startup manager > enable autostart for Wire. Restart your phone.Īllow Wire to autostart when the phone boots: Go to Phone Settings > Battery > Apps > Wire > Do not optimize. Go to Phone Settings > Battery > Unmonitored apps > add Wire to the list. Wire needs priority and all access in the following settings:Įxclude Wire from battery optimization options: To do this, you will need to go into your device settings. Wire needs to have priority and be excluded from battery optimization to send you notifications. This applies to all accounts on this device. ![]() Turning this setting off may improve battery performance, but you will no longer receive notifications when Wire is in the background. Wire will try to keep a connection with the server open to receive notifications while the application is not in the foreground. Maintain connection to the server – toggle on.Maintain connection to server in order to ensure receiving notifications in real-time: You have the latest Google Play Services version.You don't have the Wire app open on any other device.DO NOT DISTURB mode is disabled on your phone.Notifications are enabled in your device settings.Frequently, it’s a battery optimization issue, see the list of steps further below. Go to Miscellaneous and disable Heads-Up Notifications. Now, enter the following commands in terminal or CMD. Enter the folder you have setup ADB and Fastboot. There are many reasons that notifications may not be working. Connect Android phone to the PC and open terminal or Windows Command Prompt (cmd) with admin rights.
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June 2023
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